For support, legal, privacy, abuse, or data requests, contact us at:
Request Types
- General product support
- Privacy rights requests
- Account and data deletion requests
- Abuse and safety reports
- Marketplace order, delivery, cancellation, return, refund, or Razorpay payment support
- Law enforcement requests
- Copyright and DMCA notices
Recommended Subject Lines
- General Support Request
- Privacy Rights Request
- California Privacy Request
- Account Deletion Request
- Marketplace Order Support - [Order ID]
- Marketplace Return or Refund Request - [Order ID]
- Safety or Abuse Report
- Law Enforcement Request
- DMCA Notice / Counter-Notice
What to Include
Please include your account identifier (if available), platform (Android/iOS), your request type, and a clear description with relevant timestamps or screenshots where applicable.
For Marketplace orders, include your order id, the product or variant involved, the delivery pincode/city, Razorpay payment id if visible to you, and whether the request is about delivery, cancellation, return, replacement, refund, or payment verification. Do not email full card, UPI, bank, or payment-instrument details.
Response Time
We aim to respond within a reasonable time based on request type, verification requirements, and legal obligations. Emergency public-safety concerns should always be directed to local emergency services first.