1. Your Deletion Rights
You may request deletion of your Safety App account and associated personal data at any time.
2. Ways to Request Deletion
- In-app: Use the account deletion flow in Settings.
- Web/Email: Send a deletion request to admin@aaasafetyapp.com.
3. Data Usually Deleted
Depending on technical and legal limits, deletion usually includes account/profile data, contact-relationship records (emergency-contact requests, mute/block/report state), conversation metadata, and uploaded content tied to your account. Encrypted message content held only on participants' devices is not recoverable from Safety App.
4. Data That May Be Retained
We may retain limited data where required for legal compliance, fraud prevention, security, abuse prevention, dispute handling, accounting/audit obligations, or legal holds.
5. Third-Party Processors
Where data is processed by service providers on our behalf, we delete data from our systems and issue corresponding deletion instructions where appropriate.
6. Processing Time
We process deletion requests within a reasonable period after identity verification and legal checks. Completion timing may vary based on complexity and legal requirements.
7. Important Notes
- Deletion is generally irreversible.
- Deletion of Safety App account data does not automatically delete accounts managed by third-party identity providers.
- If your account is under legal hold or active abuse/security review, processing may be delayed.
- Subscriptions are not auto-cancelled. Deleting your Safety App account does not cancel any active Safety App Pro subscription billed by the Apple App Store or Google Play Store. To stop billing, you must cancel the subscription separately in your App Store or Google Play account settings before requesting account deletion. See Terms of Use for cancellation and refund details.
8. Verification
We may request information reasonably necessary to verify account ownership before completing deletion requests.
9. Contact
For deletion requests and status updates, contact admin@aaasafetyapp.com.