1. Business Billing Scope

New accounts use Safety App Business. Additional member licenses are billed through Razorpay. Historical Safety App Pro purchases remain associated with their original App Store or Google Play account.

2. Seat Price and Capacity

3. Checkout and Entitlement Timing

Business owners can open their business on Safety App Web from the mobile app, choose additional capacity, and continue to Razorpay Checkout. Creating a business with only its owner seat requires no payment. Verified Razorpay payments and subscription records determine Business billing entitlement, so a successful checkout screen does not by itself activate or update paid seats.

4. Upgrades, Downgrades, and Cancellation

Owners manage member license upgrades and downgrades on Safety App Web, accessible from the mobile app. Added licenses become usable after the quoted remaining-period adjustment is verified. The adjustment is proportional to the time left in your current period; adjustments below Rs. 1 are waived. Your renewal date stays the same. Razorpay may require authorization of a replacement mandate; the console shows the amount due now and the next monthly total before checkout.

Reductions and cancellation take effect at the end of the paid period, with no automatic mid-period refund for a voluntary reduction. Remove members before reducing below occupied capacity. New joins respect a scheduled reduction immediately. You can review a different reduction or keep your current licenses by authorizing an updated mandate before renewal. Pending payments must be resolved before another checkout. Changes are temporarily unavailable in the 20 minutes before renewal.

5. Failed Payments

If Razorpay reports a failed, halted, expired, or cancelled subscription state, Paid member access may be restricted until payment is completed or the billing status is restored. The original owner retains their free seat while the business remains active.

6. Refunds

Refund requests for Business Razorpay payments should be sent to admin@aaasafetyapp.com with the Business name, billing account email, and Razorpay payment details available to you. Refund eligibility depends on applicable law, Razorpay processing constraints, fraud checks, and whether paid Business access has already been used during the billing period.

7. Payment Data

Razorpay processes Business payment instruments. Safety App stores billing status and server-only Razorpay metadata needed to reconcile subscriptions, payments, invoices, and webhooks. Safety App does not put Razorpay secrets in the mobile app or website JavaScript.

8. Contact

For Business billing support, contact admin@aaasafetyapp.com.